What you need to know AND what to do about it.
Manage Metrix is a revolutionary Business Performance Management application that provides an executive-level view of the company. Executives and managers are able to quickly understand how all areas of the business are performing, from Inventory to Marketing to Distribution. Forget wasting hours of precious time trying to obtain this information – Manage Metrix pulls reports quickly, calls out problem areas and cost-savings areas, and suggests a prioritized list of actionable items as next steps – allowing you to spend your time on fixing problems and improving efficiency and profitability.
Download: Manage Metrix Overview Datasheet (500 KB PDF)
Application Architecture
The Manage Metrix application architecture pulls together data from disparate applications and source types into a centralized environment. It provides an executive dashboard of KPIs based on proven industry best practices. As a result, managers and executives not only have the information they need, they are also able to access business intelligence that is ready to use, in order to:
- Gain actionable information immediately and proactively
- Move beyond standard KPIs and metrics to develop your own queries and actionable reports
- Implement good business practices and measure actual results against goals
- Set alerts based on KPIs you set
- Normalize all relevant data for single point-of-truth standardization
- Eliminate time-consuming data manipulation and query writing
Dashboard Modules
Inventory Management
With the Inventory Control and Management Module of Manage Metrix, you can quickly and easily identify and address issues regarding inventory value and aging, backorders, fill rates, zero sales items, inventory turns, gross margin return on investment (GMROI) and inventory carrying costs.
Download: Inventory Module Datasheet (541k PDF)
Merchandising
The Manage Metrix Merchandising Module provides net contribution to profitability and price range analysis for items, item categories, and channels. Understand overall item performance through a comparison of factors which could contribute to overall success/failure. Factors that can be compared are: new items vs. repeat items, domestic items vs. import items, drop-ship items vs. stock, private label/branded items vs. open market, featured items vs. non-featured items, etc.
Download: Merchandising Module Datasheet (500 KB PDF)
Marketing
Design and adjust marketing campaigns to maximize the effectiveness of direct mail, e-mail and online offers. Use historical season/offer analysis, page/depiction analysis by brand, sales channel, season, offer and mix of first-time customers vs. returning customers, and key media types to understand your business. Watch current marketing efforts underway and evaluate their ongoing success by measuring against projected goals.
eCommerce
More easily access the information that helps you to understand the true net profitability and costs associated with doing business on the Web, with the eCommerce Module of Manage Metrix. It also enables you to maximize the effectiveness of marketing efforts designed to fuel growth efficiently and successfully.
Finance
The Finance Module of Manage Metrix is ideal for the multi-channel executive. From freight analysis, GMROI, inventory carrying costs and backorder costs, to cash flow projections and remaining balances on lines of credit, you’ll have the ability to see how each is impacting the profitability of your company and learn ways to optimize each to positively impact business.
Distribution Center
With the Distribution Center Module, you will benefit from metrics designed to keep labor costs in-line, while meeting fulfillment goals with the ability to collect key data, set goals and measure actual to goal. Plus, additional reportable data on returns, space utilization, accuracy, processing time and associated measures.
Call Center
Measure, analyze and evaluate direct and indirect labor costs, along with actionable metrics on the cost per order, cost per call, cost per minute and cost per transaction to improve customer service, while controlling costs – using the Call Center Module of Manage Metrix.
